Backup & Disaster Recovery Policy

Owner: Operations

Effective from: 8 July 2026

Last reviewed: 8 July 2026

How Finpliq plans for service continuity, recovery and data restoration.

At a glance

Finpliq should maintain deployment and database recovery procedures suitable for a UK accounting SaaS.
Recovery capability depends on the configured hosting, database and backup services in production.

Critical services include the web application, database, authentication, email delivery, billing integration and filing-related workflows.
Backups should be encrypted or protected by supplier controls, tested periodically and retained according to operational and legal needs.
Disaster recovery plans should define roles, severity levels, communication channels, recovery priorities, data restoration steps and post-incident review.
Where exact RTO/RPO commitments are not contractually guaranteed, Finpliq should state target rather than guaranteed recovery objectives.