Data Retention Policy

Owner: Data Protection

Effective from: 8 July 2026

Last reviewed: 8 July 2026

How Finpliq retains and deletes business, accounting, tax, support and security records.

At a glance

Accounting and tax records may need to be retained for statutory periods.
Deletion requests are assessed against legal, accounting, tax, security and contractual retention duties.

Customer account records are retained while the account is active and for a reasonable period after closure for legal, audit, security, billing and dispute purposes.
Business records, filing evidence, invoices, bills, payroll and tax records may be retained according to UK accounting and tax obligations, unless export/deletion is supported and lawful.
Security logs and audit logs are retained for accountability, investigation and regulatory purposes. Retention periods should be reviewed periodically.
Backups may retain deleted data for a limited period until normal backup rotation removes it.